FeedbackFive is an online software catered specifically for Amazon merchants to manage their Amazon seller feedback. The software links up your seller account and retrieves the customer details automatically, allowing you to send a personalized email to every customer asking for feedback. It also provides a portal for you to manage your feedback, essentially a more detailed version of what we got in Seller Central. We have personally used this software and found it rather user friendly and what it really does is to automate the mundane task of going to every order and emailing customers individually in seller central. Soliciting feedback is of course a double edged sword as asking for more feedback would mean getting both the positive and negative feedback. That said, this would be very helpful for new merchants who are struggling for a higher feedback score to add more credibility to their seller accounts.
Summary provided by FeedbackFive