With all of this experience, going from start-up to a $1 million peak sales day, Platinum Support understands Amazon inside and out, and have hired people who were trained by Amazon and have deep understanding the systems and processes. We have experienced, first-hand, the frustration in dealing with Amazon support to get answers to questions – if they get answered at all. We’ve seen entire tractor trailer shipments rejected because of mis-labeling mistakes (at costs of $50,000 per shipment!). This is why we started Platinum Support – to bridge the gap and help our fellow sellers. We have staffed our support center with the smartest, most-experienced Amazon experts around, who can assist with very technical questions running the gamut of start-up to expert-level issues.
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